Corrupted Word file
I can't open any Word file DOCX after translation. Word reports an error: "We're sorry. We can't open XXX.docx because we found a problem with its contents." All files are OK before translation. I'll send you source file, if you want. Thanks in advance for your support. Adrian
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Adrian Guniš fixed now, please check and let me know if there is any issue.
James: Fix is OK. Tried with 2 documents. Thanks very much.
I just have one more question/request. The only thing that is not translated is the text in the header/footer. Would it be possible to add this feature? Do I have to open a feature request?
Adrian Guniš: sure, please do
Adrian Guniš we have sent you file request link, please upload there and we will investigate for you
James: I've uploaded source file (before translation). Password: WcftfeD
Adrian Guniš: password is wrong
Original attachment 1James: File uploaded again. Password: Wcf159
Adrian Guniš: just tested and it works without protection(To English), maybe you should unprotect it first and translate ? here is doc about how to unprotect word file https://smallbusiness.chron.com/unprotect-word-doc-44160.html
James: I protected the file only because of uploading to Dropbox. Normally, of course, i upload unprotected files to DeftPDF. We translate documents especially from Czech to Ukrainian. Could you send me this document translated to Ukrainian? Thanks in advance.
Now I've tried to translate this document from Czech to English and opened it without problem. But then the same file translated from Czech to Ukrainian - I can't open, as I mentioned.
Adrian Guniš: I see the issue now, workong on the fix, thanks for your info.
Historical status change: Complete.